Help
Quick answers to the questions we get most.
Ordering
How do I order?
Ordering happens in the Eat For Less app, which is coming soon to the App Store and Google Play. On this website you can already see the shops near you and their menus.
Why are prices lower on Eat For Less?
Shops pay us a smaller commission than they pay most delivery apps. That lets them price the same food lower here. Each shop still sets its own prices.
Where is Eat For Less available?
We're launching in Newcastle and Tyne and Wear first: Newcastle, Gateshead, Sunderland, South Shields, North Shields and Jarrow. More towns will follow.
Who makes my food?
The shop you order from. It is the seller of the food and is responsible for preparing it and for its allergen information.
Delivery
What is the delivery PIN?
Some orders come with a short PIN shown in the app. Give it to your driver at the door so your food reaches the right person.
Can I call my driver?
Yes. Calls go through a private line, so neither of you sees the other's real phone number.
Something is missing or wrong with my order
Sorry about that. Tell us in the app or email hello@eatforless.co.uk with your order number and we’ll sort it out with the shop.
Allergies
I have a food allergy
Check the shop's allergen information and contact the shop before you order. Kitchens may handle allergens and can't always guarantee a dish is free from them.
Your account and data
How do I delete my account?
Email hello@eatforless.co.uk from the address on your account and we’ll delete it. Some order records are kept for tax reasons, as our privacy notice explains.
Do you send marketing?
Only if you say yes, and you can switch it off at any time.
Still need help?
Email us and a real person will get back to you.
hello@eatforless.co.uk